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From scan to service

Simple for guests. Practical for operators.

The route from a QR code to a confirmed booking or queue ticket is short, visible and designed for one-handed mobile use.

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Each step explains what happens next.

Clear states, accessible controls and focused error recovery keep the journey understandable even on a small screen or slower connection.

  1. Scan or open the link

    The guest lands on the correct branch page and can choose a preferred language.

  2. Choose the visit

    They select a service, an available appointment or the live walk-in queue.

  3. Confirm securely

    A one-time email code verifies the request before the booking or ticket is created.

  4. Track and manage

    The same private page shows the current status and available self-service actions.

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