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Guide

How to use SiteByScan

SiteByScan lets you book an appointment or join a venue's virtual queue straight from your phone — no app store, no account. Here is the whole flow.

  1. Scan the QR code or open your branch link

    Point your phone camera at the SiteByScan QR code at the venue, or tap the link the business shared. It opens that branch's page in your language — switch anytime with the language buttons at the top.

  2. Choose your service

    Pick the service you need. For appointment-based services, choose a date and an available time slot (and a staff member if the branch offers a choice). For walk-in services, you'll join the live queue instead.

  3. Confirm with a one-time code

    Enter your name and email address, tap "Send verification code", then type the 6-digit code from your inbox to create your booking. Check your spam folder if it does not arrive promptly.

  4. Track your booking or queue place

    Keep your booking token. You'll see your appointment time and assigned staff, or — for the queue — your ticket number, position and estimated wait. The queue board refreshes on its own.

  5. Reschedule, cancel or save to your calendar

    Manage everything from the same page: reschedule to another slot, cancel before the branch's cut-off time, or download a calendar (.ics) file for a timed appointment.

Install

Put a booking page on your home screen

Cautious about installing unknown apps? Good instinct. Adding a SiteByScan booking page is not a download from an app store: your browser simply adds an icon that opens that business’s page in its own clean window. Here is exactly what happens — and what can never happen.

Changed your mind later? Two taps. Hold the icon → “Remove app” to remove the shortcut and its local device data. This does not delete booking records held by the business. On a computer: ⋮ menu inside the app → “Uninstall”.

Not your device? Pick the right one:

On the business’s booking page:

  1. Open the booking page in Chrome or Edge.
  2. Tap the ⋮ menu in the top-right corner.
  3. Choose “Install app” or “Add to Home screen”.
  4. Confirm — the business’s icon appears on your home screen.

You’ll see exactly this window — it comes from your browser, not from this page

Install app?sitebyscan.com
CancelInstall
1Tap ShareLook for the square with the up-arrow in your browser menu or toolbar.
2Tap “Add to Home Screen”Scroll down a little in the menu to find it.
3Tap “Add”Check the name and address first — it should be the business page you were viewing.
4That’s everythingNo store, no download bar, no new permissions — just an icon.

The phone above replays the exact taps on a loop, so you can watch the whole thing before touching anything. When you do it for real, every screen will already look familiar.

On the business’s booking page:

  1. Open the booking page in Chrome or Edge.
  2. Click the install icon at the right end of the address bar (or ⋮ menu → “Install”).
  3. Confirm — it opens as its own app window.

You’ll see exactly this window — it comes from your browser, not from this page

Install app?sitebyscan.com
CancelInstall

What “installing” actually does — and what it can never do

No “trust us” here: every row states a fact and shows how to check it yourself, on your own device, right now.

It is a shortcut, not a downloadcheck it yourself

Nothing arrives from an app store. Your browser puts an icon on your home screen that opens the same booking page in its own clean window. The “app” is the page you were just using.

Space it uses on this device, measured right now: a few MBthe real number your browser reports for this site — about as much as a few photoscheck it yourself

Check it yourself in your browser’s site-storage settings. Clearing it removes this site’s local data from this device; it does not delete booking records held by the business.

Zero permissions — no camera, no contacts, no files, no locationcheck it yourself

The icon grants no rights at all, and SiteByScan pages never ask for any device permission — there is simply nothing to allow. Check: Settings → Apps → the page’s name → Permissions — the list is empty.

The install button itself comes from your browsercheck it yourself

Chrome and Safari only offer “Install” or “Add to Home Screen” for sites they have verified over a secure connection (the padlock). The dialog you confirm is drawn by the browser, not by this page.

No account, no app store — always the latest versioncheck it yourself

You book as a guest, so there is nothing to sign up for. And there is no update to manage: the icon simply opens the live page every time.

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